REORDER REMINDERS | FILE UPLOADER | INCOMPLETE ORDERS
REORDER REMINDERS
The Reorder Reminders feature allows you to quickly send your customers “reorder reminder notices” for orders that they have placed from your website or that you’ve placed for them using your DC account. A great way to keep your customers aware of your services. Read more…

FILE UPLOADER
Graphic files can be rather large, and most typical email programs will allow you to only send or receive files up to around 10MB. DistributorCentral offers the perfect solution for Distributors and Suppliers, with a File Uploader application that can easily be added to any DistributorCentral website. Not only will this allow you to receive large files from your customers, but it can also help you free up more email space. There’s more…once you receive the artwork, you will be emailed a link where you can download the file(s). Also, the files will be stored in your DistributorCentral account, where you can easily assign them to an order. Click here to see an example, and learn how to add this feature to your DistributorCentral website.

INCOMPLETE ORDERS
Your DistributorCentral account has a great feature that allows you to easily locate unfinished orders that have been entered on your website. Once a visitor adds a product to the shopping cart and proceeds past the checkout page, the DistributorCentral program will automatically log this order in your DistributorCentral account for one week if the customer does not finish placing the order or abandons the shopping cart while in the ordering process.
For example, if a customer calls or emails you, mentioning that they had a problem placing the order on your website. You can then locate that incomplete order in your DistributorCentral account, and finish placing the order for them. There is also an "email link" in this area of your account, where you can choose to email the customer and ask if they have any questions, or if you can provide assistance with placing the order. Also, this area will keep track of any unfinished orders that you have started from within your DistributorCentral account. Click here for more details about feature!
